Privacy Policy

Privacy Policy

CREAIM Legal handles case-related information, documents, and workflow data with care. This policy explains what we collect, why, and how it is protected.

Case Information
Situation details, case type, party information
Uploaded Documents
Evidence materials, contracts, supporting files
Workflow Data
Timeline events, action items, progress records
Account Data
Email, name, subscription, usage records

User data and uploaded case-related information are stored using industry-standard security and encryption measures. Case workflow data is isolated per user account.

Article 1 — Purpose of Data Collection

CREAIM INC. ("Company") processes personal and case-related information for the sole purpose of providing structured legal workflow and decision-support services. Case-related information, uploaded documents, evidence materials, and workflow data may be processed solely for structured decision-support services.

  • Structured case workflow creation and management
  • Timeline and evidence organization support
  • Risk identification and decision-path analysis
  • Document draft generation and case report creation
  • Member account management and service authentication
  • Service improvement and workflow quality analysis

Article 2 — Information Collected

The Company collects the following information to provide workflow and decision-support services:

  • Account information: Name, email address, account credentials
  • Case workflow information: Situation details, case type, parties involved, timeline events
  • Uploaded materials: Documents, evidence files, supporting attachments provided for case structuring
  • Usage data: Service interaction records, workflow progress, feature usage
  • Auto-collected: IP address, browser type, visit timestamps, session data

Article 3 — Data Security & Encryption

User data and uploaded case-related information are stored using industry-standard security and encryption measures. The Company implements the following security protocols:

  • TLS/SSL encryption for all data in transit
  • Encrypted storage for uploaded documents and case materials
  • Access controls limiting data access to authorized personnel only
  • Regular security audits and vulnerability assessments
  • Case workflow data is isolated per user account and not shared across accounts

Article 4 — Retention Period

  • Active account data: Retained for the duration of the membership
  • Case workflow data: Retained as long as the account is active; deleted within 30 days of account closure
  • Uploaded documents and evidence materials: Retained per user control; users may delete at any time
  • Payment and billing records: 5 years per applicable financial regulations
  • Service usage logs: 12 months for service improvement purposes

Article 5 — Third-Party Sharing

The Company does not sell, rent, or share personal or case-related information with third parties for commercial purposes. Case workflow data and uploaded documents are never shared with third parties without explicit member consent, except as required by applicable law or court order.

Article 6 — Member Rights

Members may exercise the following rights at any time by contacting contact@creaim.ai:

  • Access: Request a copy of personal and case-related data held by the Company
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of account and associated data
  • Portability: Request export of case workflow data
  • Restriction: Request restriction of processing in specific circumstances

Article 7 — Privacy Officer

The Company has designated a Privacy Officer responsible for overseeing all data processing related to case workflow services. Privacy Officer: Seonmyeon Hwang | Contact: contact@creaim.ai | CREAIM INC., 3F V1281, 6, Teheran-ro 79-gil, Gangnam-gu, Seoul, Republic of Korea

Legal Disclaimer

CREAIM Legal provides workflow and decision-support information only and does not provide legal advice. All case data is encrypted and stored only in your account.

Effective Date: January 1, 2025 · CREAIM INC.